Privacy policy.
Privacy Policy
Effective Date: [1st February 2025]
At Cal Mundy Coaching, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you engage with our coaching services and visit our website www.calmundycoaching.com.
By using our services or website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect different types of personal data to provide and improve our services. The information we collect may include:
Personal Identification Information: Name, email address, phone number, postal address, and other relevant contact details.
Payment Information: Credit/debit card details, billing address (via third-party payment processors).
Coaching Information: Notes, progress reports, goals, and other details relevant to your coaching sessions.
Website Usage Data: Data about your use of our website, such as IP address, browser type, device type, and interaction with the website (via cookies or similar technologies).
Marketing Information: Preferences in receiving promotional materials and updates.
2. How We Use Your Information
We use your personal data for the following purposes:
To provide you with coaching services and manage your coaching sessions.
To process payments and manage billing.
To communicate with you regarding your coaching, updates, and related information.
To improve our website and services based on your feedback and usage.
To send you marketing materials, newsletters, or updates about our services (with your consent).
To comply with legal obligations or enforce our terms and conditions.
3. Legal Basis for Processing Your Information
We process your personal data based on the following legal grounds under the UK General Data Protection Regulation (GDPR):
Contractual necessity: To fulfill our obligations under the coaching contract or agreement with you.
Legitimate interests: To improve our services and ensure the security of our website.
Consent: Where required, such as for marketing communications, we will ask for your explicit consent.
Legal obligation: To comply with legal and regulatory requirements.
4. Sharing Your Information
We will not sell, rent, or lease your personal data to third parties. However, we may share your data in the following circumstances:
Service Providers: We may engage third-party service providers (such as payment processors, email marketing tools, and cloud storage) to help run our business and deliver our services. These providers only have access to your personal data as needed to perform their services on our behalf.
Legal Compliance: We may disclose your personal data if required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or prevent illegal activities.
Business Transfers: If we merge with or are acquired by another company, your personal data may be transferred as part of that transaction.
5. Data Retention
We will retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
6. Security of Your Data
We are committed to protecting your personal data. We use appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
7. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request that we correct or update any inaccurate personal data.
Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
Right to Restriction: You can ask us to restrict the processing of your data under specific circumstances.
Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
Right to Object: You can object to the processing of your personal data for marketing purposes or other legitimate interests.
To exercise any of these rights, please contact us using the details below.
8. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to collect information about your browsing activity. You can control the use of cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policy of any third-party website you visit.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page, and the "Effective Date" at the top will be updated accordingly. Please review this policy periodically to stay informed about how we are protecting your personal data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Cal Mundy Coaching: Heywood House, Mark Way, Godalming, GU7 2BB, UK
Email: Calmundycoaching@gmail.com